Online Doggy: Kennel cam, Webcam, Pet Care Providers, pet daycare.
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Welcome to Online Doggy: Kennel cam, Webcam, Pet Care Providers, pet daycare.
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Online Doggy Technical Support:  Kennel cam, Webcam, Pet Care Providers, pet daycare.
Contact Online Doggy for : Kennel cam, Webcam, Pet Care Providers, pet daycare.
 

Welcome to
Online Doggy!

Android Support FAQs.

1. I Have Subscribed to the App, but only see still images or a black screen
This usually means that you are in an area where your phone is not receiving a decent data connection. Even if your phone is showing 3 bars or more, that is indicative of your phone service, not your data service. Best thing to do if you are in one of these areas is to connect your phone to a Wifi connection.

2. How do I get the App on my Android device?
Go to the Google Play Store and do a search for ODoggy.  Download and enjoy.

3. I had to subscribe twice to get the App to work.
Sometimes Google Wallet does not register your subscription correctly and you may have to subscribe again.  If this happens, email both receipts from Google to us at usersupport@onlinedoggy.com and we will refund your second subscription.

4. How do I turn off Auto Renewal of my subscription?
Launch the Google Play Store app.
Tap Menu -> My Apps -> ODoggy and tap on cancel under where it says Subscribed

 

 

***SAMSUNG GALAXY USERS***

Please note there is an update to the app that fixes a bug that was causing the app to crash on Samsung Galaxy devices. Please ensure that you have updated your app to version 1.1 to avoid this trouble.

 


 
 
Kennel cam, Webcam, Pet Care Providers, pet daycare.



General Information:
sales@onlinedoggy.com
Sales:
sales@onlinedoggy.com
Customer Support: usersupport@onlinedoggy.com Technical Support: usersupport@onlinedoggy.com
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