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Android Support FAQs
1. I Have Subscribed to the App, but only see still images or a black screen
This usually means that you are in an area where your phone is not receiving a decent data connection. Even if your phone is showing 3 bars or more, that is indicative of your phone service, not your data service. Best thing to do if you are in one of these areas is to connect your phone to a Wifi connection.
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