<%@ Page Language="VB" AutoEventWireup="false" CodeFile="Owners.aspx.vb" Inherits="_Owners" %> <%@ Register src="controls/o42TextRotator.ascx" tagname="o42TextRotator" tagprefix="uc1" %> Online Doggy: Kennel cam, Webcam, Pet Care Providers, pet daycare.
Online Doggy: Kennel cam, Webcam, Pet Care Providers, pet daycare.
 
Welcome to Online Doggy: Kennel cam, Webcam, Pet Care Providers, pet daycare.
View Your Pet using Online Doggy WebCams
Online Doggy Technical Support:  Kennel cam, Webcam, Pet Care Providers, pet daycare.
Contact Online Doggy for : Kennel cam, Webcam, Pet Care Providers, pet daycare.
 

Online Doggy
Support

apps
Please tell us what you are trying to do by selecting from the links below:
I want to view my pet using the Regular Quality viewer I want to view my pet using the Higher Quality viewer

AOL users Click here.

Regular Quality Viewing

2.You must enable the Java Plug-in within your browser. To enable the Java Plug-in, follow the steps for your browser below.

Firefox

  1. Start Mozilla Firefox browser or restart it if it is already running
  2. At the top of the browser, select the Firefox button (or Tools menu in Windows XP), then Add-ons
    The Add-ons Manager tab will open.
  3. In the Add-ons Manager tab, select Plugins
  4. Click Java (TM) Platform plugin to select it
  5. Click on the Enable button (if the button says Disable, Java is already enabled)

Safari

  1. Launch Safari browser
  2. Click on Safari and select Preferences
  3. Click on the Security tab
  4. Check (select) Enable Java check box
  5. Close Safari Preferences window

 

3. I used to be able to use the Java viewer, but now I cannot..

Answer: This is a result of a software upgrade. First, click the link for Java above and download the latest Java update. If you still can't view the cameras, follow these steps:

-Within your browser, look in the pull down menus for Sun Java Console (In internet explorer, this is under the Tools pull down menu.
-Select Sun Java Console
-When the Sun Java Console comes up, press the letter "x" on your keyboard. This clears your Java cache.
-Restart your browser and view the cameras

4. I am using a Mac, can I view the videos?.

Answer: Absolutely. You can use our Java based viewer with any browser that supports Java, such as Safari. If you are unable to change cameras using Safari, try using Firefox.

Higher Quality Viewing

In order to use the Higher Quality Viewer, you must be using Windows and Internet Explorer 6.0 or higher.

The first time you log onto the Higher Quality Viewing, you will need to install Active X Controls called Live.cab to uncompress the video stream. Online Doggy states that this is safe to install and will not cause any damage to your machine. Follow the steps below to install these files:

1. Click here to get Live.cab
2. When prompted, click Run or Install twice
3. The first time you try to view the higher quality video, you may get a security warning in your browser saying the Active X Control Live.cab is trying to run on your computer. Click on this security warning and tell it to Allow Live.cab to run.

Windows Vista or Windows 7 users - Click Here for additional steps

If you still experience difficulties, please call us at 303-805-4034. Support is available M-F 8:00am to 5:00pm MST.

(Note: Some firewalls may not allow you to install software or run Active content. Please check with your network administrator to see if this is the case. If so, enjoy using the Regular Quality viewer.)

Click here to request a technician

 

 


 
 
Kennel cam, Webcam, Pet Care Providers, pet daycare.



General Information:
sales@onlinedoggy.com
Sales:
sales@onlinedoggy.com
Customer Support: usersupport@onlinedoggy.com Technical Support: usersupport@onlinedoggy.com
Contact Online Doggy for Kennel cam, Webcam, Pet Care Providers, pet daycare.or click here

Copyright 2007 Online Doggy, a division of In Sight Ventures, Inc.
site built by orange 42